Supplier Management

Gleneagles works with a wide variety of suppliers who help us to run the luxury resort on a day-to-day basis. As a result, we need to ensure that the way they run their businesses is in keeping with the efforts being made by Gleneagles to become a sustainable hotel.

We sent questionnaires to our largest suppliers (based on monetary spend) to understand how they manage their environmental impact.

Some of the main criteria we research are:

• Products - questioning suppliers as to whether they are the most environmentally friendly available on the market. We need to consider quality throughout this process, as we do not want to compromise our guest satisfaction.
• Packaging - do we need it? Could it be removed or reduced and will the supplier take the packaging back?

We then make every effort to work with businesses to become more environmentally friendly. If suppliers are not able to make the 'green' change, we have no alternative other than to seek out those who will.

Purchasing requirements

For all new suppliers, a series of purchasing requirements can be integrated at the outset. This initiative is something we are taking into account for all projects across the resort.