Supplier Management
Because we have so many suppliers engaged within the day to day business of the resort we needed to ensure that they do not have a detrimental effect on the efforts that are currently being made by Gleneagles. To prevent this from happening, Gleneagles has started to review its suppliers in regard to their environmental management. This has involved sending questionnaires to our largest suppliers (based on monetary spend) to understand how they manage their environmental impact. We then make every effort to work with businesses to become more environmentally friendly. If suppliers are not able to make the ‘green’ change, we have no alternative other from to seek out those who will.
Some of the main criteria we research:
- Products – questioning suppliers as to whether they are the most environmentally friendly available on the market, we need to consider quality as throughout this process we do not want to compromise our guest satisfaction.
- Packaging – do we need it? Could it be removed or reduced and will the supplier take the packaging back?
- Purchasing requirements – this is easier to implement for new suppliers that are coming on line, as it can be integrated at the outset and is something that is taken into account for all projects that are happening throughout.