Private Celebrations at Gleneagles: Testimonials
A selection of some of the lovely feedback we've had from guests who've had their private celebrations at Gleneagles.....
“We have stayed in the best luxury resorts and hotels all over the world, as have many of the guests who attended our two day celebration at Gleneagles. Guests came in from Mauritius, Dubai, India, Africa, the UK, the USA, and more.
“The service, level of efficiency, hospitality, co-operation, understanding and warmth we received from Gleneagles has been absolutely outstanding. Each guest left saying this was world class in every way.
“I have been dealing with Fiona Pugh for about five months almost daily. It has been an absolute pleasure working with a team that has such professionalism and is so thorough, and at the same time has such heart. The speed with which everything was dealt with was so appreciated, as I would hear from Fiona even when she was away on holiday. Planning a wedding can be stressful and demanding, but this was an absolute delight - all credit to Gleneagles and its team.
“Alan Hill put together a fantastic menu over the three days, which was able to keep everyone happy given the many different dietary requirements, different timings etc. It could not have been more perfect. My guests are still talking about the food. Every dish was fresh, authentic and delicious.
“ I cannot possibly list all the little incidents that made such a difference and that sets you apart from other luxury resorts, but all I can say is that there was a level of involvement from your team that not only made 'getting the job done' a priority, but was also caring and respectful to the guests. Many of our guests asked “is it Gleneagles, or is it Scottish hospitality?”, and are now in love with both. Some of our guests are planning a visit back to Gleneagles, and I know my family will too.
“I could go on and on, and there are many moments that will live with us all, because the team cared, and they delivered, beautifully, perfectly. I had been to Gleneagles about 28 years back, and 28 years later I know it was absolutely the right choice for the wedding.”
Wedding, June 2014
"On behalf of my mum and all the guests at her 90th party can I thank the whole team involved in organising, serving and delivering the fantastic weekend we enjoyed.
"To have everything run so smoothly was to be honest what I expected from Gleneagles and I was not disappointed. What was exceptional was the enthusiasm, fun and commitment to making everything right for her that was shown by every member of staff we dealt with.
"From the receptionists who checked her in to the golf club assistants, through to the waiters and event mangers, and to Richard and Cameron, I am simply left with no words to say thank you enough.
"My mother has called me every day since Sunday to reinforce how much she enjoyed the whole event and that goes for the family and friends who were there. I know it was a team effort and I hope you are proud of your team - they made a 90 year old lady very happy."
Chris Lloyd, 90th Birthday Celebration, April 2014
“Thank you for the superb organisation of the event you organised for our joint birthday celebration of my 80th and my granddaughter Daisy’s 13th.
"My wife and I enjoyed the wonderful suite we were upgraded to.
"The intimate six course dinner venue (Gleneagles Cellars) was extraordinary, and lovely and quiet for a special family celebration of such significance. No background music or other tables nearby!
"The food and wine was enjoyed by all and the service by Steven and Ross was exemplary. What a celebration! Thank you also for the card and present left in our suite - just a little something extra special - and the always smiling reception staff and how smart they all were!
“Once again thank you all for a very special, memorable occasion in our family.”
Herbie and Daisy Sargent, Birthday Celebration, January 2014
“Gleneagles is a very special place for me. My wife and I held an amazing wedding reception here in 2006 and have been back every year since. The team were world-class; they took a bizarre and amusing idea and turned it into a very fun reality. Fiona was as excited as I was about the project from day one, and really getting into what I was trying to achieve.
"An amazing AV team, design team, band, DJ and models were all under her close eye. Nothing was too much trouble – not even adding lights to a 20-foot sign at the last minute. I’ll never forget the smiles on my guests’ faces as they walked into the venue and the black curtain behind me dropped to reveal the big band.”
Neil Hosie, 40th Birthday Celebration, December 2013
"Sandra’s 50th birthday was quite simply an amazing moment in our lives. We have been inundated with praise for the evening from our friends and family and everyone is still basking in the glow.
"I would like to offer our warmest thanks to Richard and his team of Margot, Mathieu and Amanda: their service was impeccable, unobtrusive and delivered in a manner fitting for the atmosphere of the night.
"To John and his team who arranged the most stunning flowers that we have ever seen (the gasps of delight were audible as people entered the room) a most heart-felt thank you.
"And finally to Jennifer, who has organised every one of our requests and together we created this most magical of birthday nights. We had such a wonderful night and we hope to return very soon to enjoy the genuine warmth and understated class of the Gleneagles Hotel."
Jonathan and Sandra Hawkins, 50th birthday celebration, November 2013
"We have all left Gleneagles after a wonderful couple of days celebrating mum's birthday.
"The service has been first class, the warm welcome from John at the front door and Laura on reception set the tone for the entire weekend.
"Please pass on our thanks to the Dormy house staff for Friday night, and to Simon and the two young ladies for last night in the Barony Room.
"The golf and activities were all superb, and as for the weather.....just perfect.
"Thank you for all of your help, your attention to detail ensured that everything ran smoothly, I am sure you organise huge events in the course of your average week at Gleneagles, however, my mum's birthday, and our large and boisterous family, required a personal touch, and for me, you have done a fantastic job."
Birthday celebration, May 2013
"I just wanted to say a huge thank you for such a fantastic evening. It really was a lovely surprise for my husband. The venue was just perfect and, together with the food and the wines, it was the perfect way to celebrate. Could you please pass on my thanks to Richard and Max for their service and knowledge.
50th Birthday Surprise in The Cellars, April 2013
"Planning our wedding from Dubai was never going to be easy so once the date was set, our next big decision was the venue. After considering a number of different venues, we decided on a special place that we had always held close to our hearts when we lived in Edinburgh. It had to be Gleneagles!
"The events team, led by Jennifer Randall, were very helpful from the start. We can't even begin to think of the number of e-mails that passed between us in order to make sure that everything was perfect for our special day!
"The Glendevon provided a spectacular venue for our cocktail reception and our overseas guests loved seeing the Gleneagles piper in action!
"We then moved into the majestic art deco ballroom where the Wedding Breakfast was held and it really took our breath away. As the doors of the ballroom were opened, we saw that it had been filled with flowers and fairy lights; we couldn't believe that the Gleneagles florist had brought to life everything that we had described to him.
"The grand finale to a perfect day was standing on the lawn watching fireworks shoot up into the sky surrounded by our family and closest friends.
"It was such a memorable day that we have already had guests asking us about an 'anniversary Gleneagles reunion'!!"
Danielle and Saeed Hashmi, July 2012
"I wanted to thank you personally and relay what a fantastic event we had to the rest of the team.
"From the moment we arrived on Saturday, everything went perfectly - we were allocated beautiful rooms/suites which was a lovely and very special start.
"As I said on Saturday evening when we entered the Ruthven room - the room, decor and flowers truly exceeded my expectations - you were a fantastic guide through the whole process and you and the team delivered everything we had agreed to perfection and it all came together beautifully.
"The dinner menu and meals prepared were fabulous - the team that served us led by Matt were faultless - and everyone had an amazing time with excellent food.
"I had the most memorable birthday weekend which truly exceeded my expectations and the same is true for everyone in the party.
"Thank you all for the superb service, the attention to detail and quality and for delivering above and beyond."
Jennifer Craw, Birthday celebration, December 2012
"Thank you, thank you, thank you - what a birthday Party! Your advice, professionalism, time and attention to detail were outstanding, before and during the weekend. You really did make a huge difference. You and the rest of the team at Gleneagles were so courteous and helpful at all times.
"Every one of our guests have contacted us now and have all commented on the service they received. Particularly the standard of meals served on Friday and Saturday evenings. So please pass on our thanks to Matt and his team including the Chef and kitchen/serving staff. The Bar staff were extremely pleasant and helpful too.
"I cannot finish without mentioning our arrival at Gleneagles.... by Helicopter - only on the front lawn!!!! Well, what can I say, unbelievable - what a start to the most perfect weekend ever.
"WOW what a party/weekend.... I look forward to the next one!!!!"
Claire Watson, Birthday celebration, November 2012
"I wanted to say a really big 'Thank You' to you for organising my 50th Birthday Party at Gleneagles. The weekend was simply superb from arrival to departure.
"The party itself was brilliant and we all had a great time. Please pass on my personal thanks to the Chef and his team, the waiting staff (especially for taking so many group photos, above beyond the call ofduty) and to Stu for his great DJ set, not forgetting the piper! His address to the haggis was a show stopper. Together, they really made the night rock!
"We're all trying to work out which one of us has the next 'significant milestone' to celebrate so that we can do this all over again!!
"Thanks once again for everything you did to make this a memorable occasion. I hope to see you again before too long."
David Ede, Birthday celebration, November 2012
“A huge thank you to all the staff at Gleneagles for the most wonderful weekend. My husband’s 50th birthday will be remembered by ourselves and our friends as an incredible celebration. I have been inundated with phone calls from our friends raving about our evening, mentioning everything about the delicious meal, the beautiful rooms and the friendliness of the staff. A few of our guest had never been before and cannot wait to go back.
“Please pass a personal thanks to Suzanne who pre-arranged everything before the event - goodness knows she was plagued by me continually making changes and nothing was too much bother.
“And, of course, to Fiona Pugh who took over at the weekend and made me feel as if nothing was too much to ask. The personalised birthday card from her was lovely.
“Thanks also goes to Paul, Lisa and Iris who ran our evening meal with such efficiency and professionalism – I particularly liked Lisa's little touch of adding the tea-lights along the breakfast bar, completely transforming the room. Please thank the chefs for a truly scrumptious meal.
“Jill and the reception staff's welcome was so personal - it made us relax before we even had our coats off. I have unfortunately forgotten the name of the young lady who showed us round the suite but her enthusiasm was infectious.
“As for the upgrade to the Blue Tower Suite, this was incredible and we felt truly indulged in luxury. The arrival of birthday gifts for both Mark and Stephen was such a nice touch, we all felt truly spoiled.
“Our Friday evening in Andrew Fairlie’s to celebrate Mark's birthday was a true delight.
“I cannot express enough how wonderful our weekend was. All of the team at Gleneagles made this a wonderful occasion - from the moment we started planning it, to our departure on Sunday. You excel at the personal touch of making your customers feel incredibly special. The weekend exceeded all my expectations, it was truly perfect.
“We are due back in July to celebrate my parents Golden Wedding and I cannot wait.”
Colette MacDonough, Birthday celebration, April 2012
“We have being coming up to the Glenmor Village at Gleneagles for the last 8 years, so the hotel and the surrounding area are very special to us. Gleneagles is a beautiful hotel; the standards of service are so high and the staff so welcoming, it made the perfect choice for our wedding.
"There are too many highlights to name one - key moments that stand out are: the wedding ceremony, the reception drinks in the spectacular hotel grounds, being piped into the ballroom with all of our guests, the fantastic food, the ceilidh dancing and of course the glitter drop at the end of the night!!
"We would like to thank everyone at Gleneagles for their help in organising such an amazing wedding for us. The Gleneagles team was first class on the day and made us both feel very relaxed as we knew we were in safe hands. The food, flowers and entertainment were of an exceptional quality. We couldn't have asked for more from a wedding venue and we look back on the whole weekend with such happy memories. A truly memorable weekend for us and all of our guests!”
Helen & Adam, Wedding, July 2011
"As we were having a Civil Ceremony, it was important to us that the venue and the ceremony room had the "wow" factor and was extra special. The Glendevon room, in our eyes was the perfect room with the amazing views it offers. As we are real "Foodies" the catering aspect was also of high importance as we really wanted to spoil our guests and give them a gastronomic experience! Other than the outstanding beauty of the resort, the one thing that confirmed to us that this had to be our wedding venue, was the staff and service they provide. Having visited the hotel on special occasions, we have always been blown away with the exceptional standard but also the warmth and "nothing is too much trouble" attitude.
"Our best parts of the wedding day was the ceremony in the beautiful Glendevon room, and seeing the stunning ballroom lit up for the very first time as we were piped into the wedding breakfast - this was a truly amazing experience! Also the wedding breakfast itself and our intricate six course menu had to be the highlight of the day in everyone's eyes.
"Normally it is custom after a wedding, for the Bride and Groom to send "thank you" cards to the guests. Since the wedding, we have been overwhelmed by the number of cards we have received from guests thanking us for giving them the opportunity to experience such a wonderful hotel and resort.
"The whole day was a not just a wedding, but an experience, and one that everyone will still be talking about in years to come! Thank you Gleneagles!"
Alex and Johns' Wedding